Navigating the Clinic
Contacting the Office
We strongly encourage the use of the MyDulyHealth app. Our Team will monitor our messages during business hours. We typically get back to people the same day.
Dr. Paul’s staff are available from 8:00 am to 4:30 pm Monday through Friday.
The DuPage Medical Group Spine Department has a handful of PAs that take calls after hours for emergencies only, but we ask that patients respect that reservation.
Contacting the Office
We strongly encourage the use of the MyDulyHealth app. Our team will monitor our messages during business hours. We typically get back to people the same day.
Dr. Paul’s staff are available from 8:00 am to 4:30 pm Monday through Friday.
The DuPage Medical Group Spine Department has a handful of PAs that take calls after hours for emergencies only, but we ask that patients respect that reservation.
When to See Dr. Paul?
Due to the amount of time Dr. Paul spends in the operating room and high demand, Dr. Paul’s appointments are usually coordinated by the Duly spine staff. People who see Dr. Paul for consultation have typically undergone significant non-operative care or have been referred directly by Kevin, Sienna, a physiatrist, or a pain doctor.
Before the consultation, an MRI will be performed for evaluation, as these visits are surgical discussions. Referrals to Dr. Paul directly often involve a problem that requires surgery more urgently or may have been offered surgery elsewhere. A referral to Dr. Paul does not mean he will recommend surgery. Only some who see Dr. Paul are offered an operation as Dr. Paul tries to exhaust non-operative options whenever possible.
In order to minimize risk and optimize your outcome Dr. Paul has several requirements prior to surgery. Cardiac, pulmonary and renal function must be maximized for your given situation. Additional criteria are a body mass index of 38 or lower, well controlled diabetes with a HgA1C of less than seven.
When to See Dr. Paul?
Due to the amount of time Dr. Paul spends in the operating room and high demand, Dr. Paul’s appointments are usually coordinated by the Duly spine staff. People who see Dr. Paul for consultation have typically undergone significant non-operative care or have been referred directly by Kevin, Sienna, a physiatrist, or a pain doctor.
Before the consultation, an MRI will be performed for evaluation, as these visits are surgical discussions. Referrals to Dr. Paul directly often involve a problem that requires surgery more urgently or may have been offered surgery elsewhere. A referral to Dr. Paul does not mean he will recommend surgery. Only some who see Dr. Paul are offered an operation as Dr. Paul tries to exhaust non-operative options whenever possible.
In order to minimize risk and optimize your outcome Dr. Paul has several requirements prior to surgery. Cardiac, pulmonary and renal function must be maximized for your given situation. Additional criteria are a body mass index of 38 or lower, well controlled diabetes with a HgA1C of less than seven.
When to See Dr. Paul’s Physician Assistants
Sienna Kotch, PA-C and Kevin Wright, PA-C see the vast majority of patients in Dr. Paul’s practice. Each has over ten years of experience, and one of them is in the clinic almost every business day. Adam and Kevin help provide non-operative care and order imaging when needed. They help care for the 95% of people who do not require surgical care in our practice.
Sienna and Kevin are always available to help you understand your spine problem and answer your questions. Together they see over 1200 patients and assist with over 200 spine cases with Dr. Paul every year. Having reputations in the medical community for being caring and knowledgeable, it’s not unusual for physicians and nurses to seek advice from them. They can typically see patients requesting an appointment within 72 hours. Sienna and Kevin speak with Dr. Paul almost daily and discuss patients continuously.
Helping to manage non-operative care for so many people, they often form close and personal relationships with their patients undergoing surgery. They spend substantial time in the hospital and ASC with people after surgery and work very closely as a trusted resource with the nursing staff.
When to See Dr. Paul’s Physician Assistants
Sienna Kotch, PA-C and Kevin Wright, PA-C see the vast majority of patients in Dr. Paul’s practice. Each has over ten years of experience, and one of them is in the clinic almost every business day. Adam and Kevin help provide non-operative care and order imaging when needed. They help care for the 95% of people who do not require surgical care in our practice.
Sienna and Kevin are always available to help you understand your spine problem and answer your questions. Together they see over 1200 patients and assist with over 200 spine cases with Dr. Paul every year. Having reputations in the medical community for being caring and knowledgeable, it’s not unusual for physicians and nurses to seek advice from them. They can typically see patients requesting an appointment within 72 hours. Sienna and Kevin speak with Dr. Paul almost daily and discuss patients continuously.
Helping to manage non-operative care for so many people, they often form close and personal relationships with their patients undergoing surgery. They spend substantial time in the hospital and ASC with people after surgery and work very closely as a trusted resource with the nursing staff.
When to call our office after surgery
Reasons to call after hours:
- Increasing drainage from a surgical wound or fevers greater than 101 degrees
- Significant throat swelling (after neck surgery)
- Loss of control of bowel or bladder
- Potential need to postpone scheduled surgery for the next business day
Reasons to call during business hours:
- To make an appointment
- Discuss or obtain test results
- Medication refills
- Inquiries regarding insurance, billing, or disability paperwork
We strongly recommend implementing the use of MyDulyHealthApp to contact the office. Hayley and our staff monitor the messages during business hours.
Download on the App Store
Communicate with your doctor
Get answers to your medical questions from the comfort of your own home
Access your test results
No more waiting for a phone call or letter – view your results and your doctor’s comments within days
Request prescription refills
Send a refill request for any of your refillable medications
Manage your appointments
Schedule your next appointment, or view details of your past and upcoming appointments
Communicate with your doctor
Get answers to your medical questions from the comfort of your own home
Access your test results
No more waiting for a phone call or letter – view your results and your doctor’s comments within days
Request prescription refills
Send a refill request for any of your refillable medications
Manage your appointments
Schedule your next appointment, or view details of your past and upcoming appointments
Download on the App Store
Communicate with your doctor
Get answers to your medical questions from the comfort of your own home
Access your test results
No more waiting for a phone call or letter – view your results and your doctor’s comments within days
Request prescription refills
Send a refill request for any of your refillable medications
Manage your appointments
Schedule your next appointment, or view details of your past and upcoming appointments
Clinic Hours
Dr. Paul’s staff are available from 8:00 am to 4:30 pm Monday through Friday. The Duly Health Spine Department has a handful of PAs that take calls after hours for emergencies only, but we ask that patients respect that reservation.
Monday
8AM-4:30PM
Tuesday
8AM-4:30PM
Wednesday
8AM-4:30PM
Thursday
8AM-4:30PM
Friday
8AM-4:30PM
Saturday-Sunday
Closed
Download on the App Store
Communicate with your doctor
Get answers to your medical questions from the comfort of your own home
Access your test results
No more waiting for a phone call or letter – view your results and your doctor’s comments within days
Request prescription refills
Send a refill request for any of your refillable medications
Manage your appointments
Schedule your next appointment, or view details of your past and upcoming appointments
A Contemporary Approach to Spine Surgery
Dr. Paul is on the cutting-edge of minimally invasive spinal surgery. He is recognized for his work and serves as the founding surgeon of Duly Health’s Spine Center.
Clinic Hours
Dr. Paul’s staff are available from 8:00 am to 4:30 pm Monday through Friday. The Duly Health Spine Department has a handful of PAs that take calls after hours for emergencies only, but we ask that patients respect that reservation.
Monday
8AM-4:30PM
Tuesday
8AM-4:30PM
Wednesday
8AM-4:30PM
Thursday
8AM-4:30PM
Friday
8AM-4:30PM
Saturday-Sunday
Closed
Download on the App Store
Communicate with your doctor
Get answers to your medical questions from the comfort of your own home
Access your test results
No more waiting for a phone call or letter – view your results and your doctor’s comments within days
Request prescription refills
Send a refill request for any of your refillable medications
Manage your appointments
Schedule your next appointment, or view details of your past and upcoming appointments
A Contemporary Approach to Spine Surgery
Dr. Paul is on the cutting-edge of minimally invasive spinal surgery. He is recognized for his work and serves as the founding surgeon of Duly Health’s Spine Center.
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Disclaimer
The information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. All content, including text, graphics, images and information, contained on or available through this web site is for general information purposes only. Dr. Paul makes no representation and assumes no responsibility for the accuracy of information contained on or available through this web site, and such information is subject to change without notice. You are encouraged to confirm any information obtained from or through this website with other sources, and review all information regarding any medical condition or treatment with your physician. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING MEDICAL TREATMENT BECAUSE OF SOMETHING YOU HAVE READ ON OR ACCESSED THROUGH THIS WEB SITE.
Dr. Paul does not recommend, endorse or make any representation about the efficacy, appropriateness or suitability of any specific tests, products, procedures, treatments, services, opinions, health care providers or other information that may be contained on or available through this web site. DR. PAUL IS NOT RESPONSIBLE NOR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU OBTAIN THROUGH THIS WEB SITE. www.paulspine.com/legal/disclaimer.
Individuals’ outcomes may depend on a number of factors, including but not limited to patient characteristics, disease characteristics and/or surgeon experience.
All logos and names are trademarks or registered trademarks of their respective owners.
©2024 Ronjon Paul MD. All rights reserved.
Disclosures & Important Information
The information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. All content, including text, graphics, images and information, contained on or available through this web site is for general information purposes only. Dr. Paul makes no representation and assumes no responsibility for the accuracy of information contained on or available through this web site, and such information is subject to change without notice. You are encouraged to confirm any information obtained from or through this website with other sources, and review all information regarding any medical condition or treatment with your physician. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING MEDICAL TREATMENT BECAUSE OF SOMETHING YOU HAVE READ ON OR ACCESSED THROUGH THIS WEB SITE.
Dr. Paul does not recommend, endorse or make any representation about the efficacy, appropriateness or suitability of any specific tests, products, procedures, treatments, services, opinions, health care providers or other information that may be contained on or available through this web site. DR. PAUL IS NOT RESPONSIBLE NOR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU OBTAIN THROUGH THIS WEB SITE. www.paulspine.com/legal/disclaimer.
Individuals’ outcomes may depend on a number of factors, including but not limited to patient characteristics, disease characteristics and/or surgeon experience.
All logos and names are trademarks or registered trademarks of their respective owners.
©2024 Ronjon Paul MD. All rights reserved.